[情報] [Accor]雅高關於肺炎疫情的會籍及訂房資訊

作者: ppdev (PPDev)   2020-03-20 11:09:44
雅高寄了email更新了一些資訊,節錄有關會籍的部分
Loyalty goes both ways
We know that earning ALL - Accor Live Limitless Points and Status is
important to you. Understanding that travel plans are being
significantly disrupted, we will be crediting 50% of the status nights
and points required to achieve your current status level.
We will keep you informed of any additional changes to the program as
the situation continues to evolve.
直接給你一半達到目前等級的nights和會籍分,應該可以算到累積到下一個等級
如目前是金卡原本要30晚和7000分,直接先給你15晚和3500分,給的部分可以當作
保籍和晉下一級用。
話說先前公布大中華區會籍延長一年的方案有網友被延長了嗎? 我的沒看到...
====
推文有提到退訂,補充一下預訂退改資訊
https://all.accor.com/help/specialevent/information.en.shtml
Important information: Coronavirus
The safety and wellbeing of our guests is a top priority for Accor
and because changes are ongoing and unforeseeable due to COVID-19,
we have implemented new cancellation/modification policies to provide
our guests with increased flexibility.
全球4/30前訂房皆可免費改
Global Policy for Existing reservations for upcoming travel
through April 30, 2020:
‧ Guests who booked a non-flexible rate with Accor, may modify their
reservation for future travel through April 30, 2021 without penalty by
contacting the hotel directly. For a list of hotels,
please refer to https://all.accor.com/gb/world/hotels-accor-monde.shtml
Note: changes to existing reservations will be subject to availability
and any rate differences
政府限制旅遊的地區可以免費退
In regions affected by government-issued travel restrictions,
the following applies:
歐洲及英國3/17-4/1 的訂房可以免費退
For hotels in Europe and the United Kingdom:
‧ Guests who booked a non-flexible rate with Accor for travel between
March 17, 2020 and April 1, 2020, may cancel their reservation
and be refunded without penalty.
亞太部分國家(看底下 有中港澳和台灣) 還有中東非洲 4/30前訂房可免費退
For hotels in Australia, Cambodia, Greater China (including mainland China,
Hong Kong SAR, Macau SAR and Taiwan, XXXXX), Fiji, French Polynesia,
India, Malaysia, New Zealand, South Korea, Singapore, The Philippines
and Vietnam:
‧ Guests scheduled to arrive prior to April 30, 2020 may cancel their
reservation and be refunded without penalty.
For hotel in the Middle East and Africa:
‧ Guests scheduled to arrive prior to April 30, 2020 may cancel their
reservation and be refunded without penalty.
For guests who booked through a travel agent, online booking platform or
other third parties, please contact your booking provider directly for
assistance.
For guests who booked through:
‧ Adagio https://www.adagio-city.com/gb/politique-liee-au-coronavirus.shtml
We recommend that all travelers review guidance from the
World Health Organization and follow any travel advice issued by
their home countries.
作者: vlkppa (人被殺 就會死)   2020-03-20 11:26:00
隨便,雅高現在還不能退只能改到明年,以後絕對不會住了,再便宜都不住。
作者: Rinehot   2020-03-20 11:33:00
我看現在應該是全世界都要延長了
作者: operalll (opera)   2020-03-20 11:51:00
TO一樓 韓國的雅高 飯店回覆提供航班取消證明 退無罰金
作者: vlkppa (人被殺 就會死)   2020-03-20 11:57:00
飯店各別政策還要寫信談,ihg那些都直接4月底免費取消
作者: ppdev (PPDev)   2020-03-20 12:02:00
沒有再分飯店吧...只要在上面寫旅遊限制的區域就可以。樓上網友是比較勤勞直接找飯店
作者: vlkppa (人被殺 就會死)   2020-03-20 12:04:00
我的是日本飯店 不再免費退的範圍 只能免費改韓國可以直接退
作者: soso4570 (dita)   2020-03-20 16:20:00
是說台北ibis可以訂了,可惜是華住系統……
作者: JLurker (http://JL.idv.st)   2020-03-20 21:59:00
一樓,應該可以退了吧(今天又放寬改規了)
作者: vlkppa (人被殺 就會死)   2020-03-20 22:59:00
我的意思是我的牙膏訂單是日本飯店 目前只能改
作者: yenchun (98degrees)   2020-03-20 23:03:00
歐美只能到4/1真是好笑
作者: ashin1217 (ashin1217)   2020-03-21 10:29:00
https://i.imgur.com/A3KzubG.jpg噓沒誠意的爛雅高,誰還敢續會跟買A+,這波疫情最沒誠意的集團
作者: nagaokunaw (mr.pp)   2020-03-22 22:14:00
我的馬來西亞行程 嗚嗚嗚,只能退了

Links booklink

Contact Us: admin [ a t ] ucptt.com