感覺是看到因航被爆出來趕快跟著出來自首??
Dear Customer,
On 6 September 2018, we regrettably announced that we were the target of a
criminal data theft involving the personal and financial details of customers
making or changing bookings at ba.com, or via the British Airways app.
Since then we’ve been conducting a thorough investigation with specialist
cyber forensic investigators, liaising with the National Crime Agency. As a
result of the investigation I am writing to let you know that you may have
been affected by the data theft, when you made a reward booking between 21
April and 28 July 2018.
While we do not have conclusive evidence that the data was removed from
British Airways’ systems, it is possible your personal data may have been
compromised. This includes your full name, billing address, email address and
payment card number, expiry date and CVV. As a precaution we recommend you
contact your bank or card provider and follow their advice.
We are very sorry that this criminal activity has occurred. We’ll reimburse
our customers who have suffered financial losses as a direct result of the
theft of their payment card details. We’ll also offer credit rating
monitoring, provided by specialists in the field, to any affected customer
who is concerned about an impact to their credit rating.
Action you need to take
We take the protection of your personal information very seriously and would
encourage you to review the advice below:
1. British Airways will never proactively contact you to request your
personal or confidential information. If you ever receive an email or call,
claiming to be from us, requesting this information, please report it to us
straight away.
2. Review your credit card or bank account statements as soon as you can to
check for unauthorised transactions or payments. If you suspect fraud,
contact your bank immediately.
3. Do not respond to or follow any web links from untrusted sources.
Once again, we truly apologise for any worry and inconvenience this criminal
activity has caused. Our contact numbers can be found at ba.com, or you can
email our Data Protection Officer at [email protected]