[分享] [HH]購買他人HILTON點數,有可能被封號

作者: wlcj (littlebeard)   2018-08-22 09:25:17
2018.8.23 update: 賣家已善意回應,全額退款;帳號只能後續等hilton如何處理
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以下分享慘痛經驗...
之前在板上跟上站次數好幾千的賣家,買了13萬點HH,結果幾天前突然帳號被鎖住不能
登入,打去問客服說帳號被close,在跟Fraud department來回N封信後(大約兩天一封)
終於有人願意主動告知,而不是罐頭信。
We received notification that the points transferred into your Hilton Honors
account were not authorized by the sender. As a result, the unauthorized
points were adjusted and future reservations were cancelled.
In order to reinstate your account, the original member you received points
from would need to contact us through the preferred email address on file and
confirm the transferred points were authorized.
Please note, without an authenticated email from the original member your
account will remain closed.
看起來只是被誤認為偷點數,需要sender寄信給他們才會解開,我那時心想還不簡單,
但是在對方寄信給hilton之後,還是帳號被鎖,繼續追問的結果(又過了3~5天),結果是
賣家點數來源被系統認定有問題
Thank you for your email.
Upon further investigation, your friend's account was also closed for
fraudulent activity so any emails from your friend are invalid. The points
transferred to your account were stolen from other accounts. All accounts
involved in the transfer of stolen points are closed accordingly.
目前等待賣家回覆中,不知道版上有沒有其他受害者,希望大家以後買點要小心
我是覺得這真的很難預防,鈔票還有驗鈔技術,點數要怎麼分辨真偽@@ 有需要點數的人
可能還是透過官方渠道吧
ps. 另外有prepaid stay,因為封號hilton也把訂房紀錄取消,寫信問飯店GM,回說
As the reservation is a prepaid nonrefundable reservation I am afraid we
cannot refund the balance. The reservation is still in the system, would you
like me to cancel it or possibly move the dates to a more suitable date?
這下羅生門了,不知道大家有沒有相關經驗或建議?
謝謝!
作者: geoemia (開始當阿宅)   2018-08-22 09:37:00
如果賣家遲遲不處理 建議公布帳號
作者: stemcell (一尾)   2018-08-22 09:42:00
損失慘重..
作者: tu04 (新生活...新日子)   2018-08-22 09:52:00
點數很難,就好像IB混到BA去,你如何得知你用的點數是IB的還是BA的
作者: mioco (mioco)   2018-08-22 10:35:00
損失慘重,除了買點損失可以請賣家負責外..訂房損失點算?
作者: wlcj (littlebeard)   2018-08-22 10:56:00
目前傾向快入住前在詢問飯店一次,當天帶確認信C/I,不行的話只好當天想辦法,在跟信用卡公司列爭議款
作者: lio293123 (HAHA)   2018-08-22 11:02:00
轉點本來就可能封了不是嗎
作者: Forfun1168 (Forfun1168)   2018-08-22 12:19:00
使用points pooling合法啊,除非Hilton認定賣家點數來源真的有問題
作者: eden0917 (eden)   2018-08-22 16:02:00
請賣家出來面對吧
作者: cityport (馬路不平避震故障)   2018-08-22 19:50:00
三方詐騙吧
作者: PilotPatrick (豪)   2018-08-23 07:35:00
賣家好歹也退全額吧,帳號都被封了。
作者: cka   2018-08-23 10:58:00
所以這賣家是跟別人買來賣你???
作者: ericeuro (小羅)   2018-08-23 11:04:00
我的HH也被封號。但我是訂房被取消 被轉了9萬點出去 剩下的被用來換房。兩週前寄信給HH 到現在都還沒回應...感覺HH這樣封號真的超賺。他也不用告訴你哪些點數有問題。你可能ㄧ覺醒來才發現訂房被取消 帳號被封。沒有其他理由 就告訴你一句點數有問題。寄信去客服還有等好幾週
作者: wlcj (littlebeard)   2018-08-23 11:20:00
賣家點數來源我也無從得知,只知道目前他帳號也被鎖
作者: cka   2018-08-23 12:11:00
請問eric你也是跟別人買點?
作者: ericeuro (小羅)   2018-08-23 13:05:00
我有跟別人買點。但我的狀況有點奇怪 我的帳號被轉了9萬點出去而且我被封號 連告知信都沒有
作者: ykchen (ykchen)   2018-08-23 16:34:00
樓上DP看起來向是被盜帳戶所以帳戶所起來了?有直接電話聯繫HH嗎?
作者: cka   2018-08-24 04:23:00
樓上Eric會不會其實不是被盜 而是你買的點數被討回去
作者: Ray1985   2018-08-25 01:29:00
感覺被討回去

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