[情報] 非透過原廠更換螢幕的iPhone依然享有保固

作者: Merman (雄人魚)   2017-02-25 15:19:32
原文連結:https://goo.gl/OGml4t
因尚未看到中文版的新聞,故先貼上原文。
Friday February 24, 2017 1:35 pm PST by Joe Rossignol
iPhones that have undergone any third-party screen repair now qualify for
warranty coverage, as long as the issue being fixed does not relate to the
display itself, according to an internal memo distributed by Apple today.
MacRumors confirmed the memo's authenticity with multiple sources.
Previously, an iPhone with a third-party display was not eligible for any
authorized repairs under warranty.
When a customer with an iPhone that has a third-party display seeks a repair
for a non-display issue, Apple Stores and Apple Authorized Service Providers
have been advised to inspect the device for any fraud or tampering, and then
swap out the device or replace the broken part based on Apple's in-warranty
pricing.
iPhones with third-party displays must still be within their warranty
coverage period, whether it be Apple's standard 1-year manufacturer's
warranty or extended AppleCare coverage, in order for warranty service to be
honored.
If the iPhone is out of warranty, or the repair involves a display-related
issue, customers will be offered the option to pay Apple's flat rate
out-of-warranty pricing. If a customer declines this out-of-warranty pricing,
then Apple Authorized Service Providers are instructed to decline service
altogether.
If the presence of any third-party part causes the repair to be unsuccessful
or breaks the iPhone, Apple said customers will be required to pay the
out-of-warranty cost to replace the third-party part, or the entire device if
necessary, in order to resolve the issue that the iPhone was initially
brought in for.
If a customer wants to pay for an Apple genuine display to replace their
third-party display, Apple Authorized Service Providers have been instructed
to quote the typical out-of-warranty price for a new display. Apple said
AppleCare+ will not cover third-party display or battery repairs.
Apple Authorized Service Providers are still instructed to decline service
for any iPhone with a functional failure related to a third-party aluminum
enclosure, logic board, battery, Lightning connector, headphone jack, volume
buttons, mute switch, sleep/wake button, and certain microphones.
MacRumors has confirmed that the policy applies to repairs in the United
States and Canada, while other regions are likely included.
心得:
大意是說,以前只要使用了非原廠的螢幕,手機就喪失保固。目前新政策是在保固內的
iPhone 如果送修其它非螢幕相關項目時被發現沒有透過原廠更換(原廠)螢幕,只要檢測
後確認手機其它零件沒有被不當更換過或是因此受損,則依然享有保固。
作者: Vek1112 (喔登登)   2017-02-25 15:51:00
判定原則在經銷工程師手上 一樣說你受損不享包括吧我猜保固
作者: kill11401 ( )   2017-02-25 16:13:00
依舊受潮不保固喔~~~呵呵
作者: shuo19971203 (iphoneQQQQQQ)   2017-02-25 22:40:00
卡一個
作者: peter700 (彼得)   2017-02-26 00:00:00
鬼島有鬼島的玩法
作者: minyann (看到妳的)   2017-02-26 00:39:00
官方規定在鬼島僅供參考
作者: yitea (Lou)   2017-02-28 01:57:00
在台灣經銷商就是規定,除非直營開了

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