前面原文恕刪
此文為代PO 已經過同意
朋友在周日就寫了一封信給了美國總部
信件內容提要:
1.你們的商業契約裡明文百分之百可退,為何變成一定要有實物才能退?
2.而且我買的還是不合法的貴格,為何一定要有實物才能退?
3.如果一定要有實物才可退?為何我親眼看到有外國人只拿了一張卡,
沒帶任何東西就可以退貨?而且他還不是退"貴格"
而照台中店當日6/18副店長林淑陞的說法:因為是生鮮 所以可無物退款
重點來了,當天那個老外他明明退的不是生鮮食品
因此我質疑是否只有台灣人一定要有物才可退?
而外國人不用?
這到底是各店政策問題?還是單純的種族歧視問題?
信件內容:
I am disappoint that your return policy and your employee. First, you argue
that "we guarantee your satisfaction on every product we sell with a full
refund." However, you do not mention I need to give you the product I bought
from you rather than my purchase history recorded in my member card. Second,
the assistant manager and the duty manager are the same person so that I
cannot appeal my request to different manager. The last, why can foreigners
refund without bringing the products they bought, but Taiwanese cannot. Is
this racial discrimination?
By the way, I am _________, and my member number is ___________