[公司名稱] Robert Walters 代外商徵IT Support/Market Coordinator
官方網站: http://www.robertwalters.com.tw
[工作職缺]
IT Support/Market Coordinator
[工作内容]
- Analyse all support calls and incidents in order to determine their impact,
severity and level of urgency.
- Facilitate and coordinate support priorities, assigning or escalating incid
ents to teams and individuals based on technical capabilities
- Preparing department performance metrics for management
- Provide error feedback updates to the relevant teams, work closely with cus
tomers to determine priorities and communicate business context to the IT engi
neers
[徵求條件]
- Strong English communication skills (customer facing)
- 1-3 years of working experienced is welcomed
- Experience gained in a similar role in the online gaming industry would be
advantageous
- Excellent customer service and communication skills
- Working knowledge of MS Office
- Basic knowledge of Databases or Microsoft SQL Server
- Ability to manage multiple deadlines and perform under pressure
[工作地點] 台北市信義區
[工作時間] 9AM-6PM
[薪資範圍] Annual Salary: 950k - 1.2M
[需求人數] 4
[聯絡人/聯絡方式]
If interested, please send your resume to Jennifer Fu. Please don’t hesitate
to contact with any questions.
jennifer.fu@robertwalters.com.tw