因為有不少版友表達參考範例的意願 所以我草擬了一封信供有需要的人自行修改取用 首先,請前往這個網頁:https://support.humblebundle.com/hc/en-us/requests/new 輸入電子郵件地址後 在 Subject 欄填入「Total War Bundle: Region Restricted Keys for Taiwan」 Message 欄: "Dear Humble Ninja, I am a customer from Taiwan who bought the Humble Total War Bundle last month. I was looking forward to play Shogun 2 and Napoleon when I saw the two titles included in the bundle. However, as it turned out, the keys you provided for the two titles couldn't be activated in Taiwan. As disappointed a s I was, I thought that there may be mistakes involved in the process and the region restrictions may eventually be lifted - an assumption that was later confirmed by my fellow countrymen who had contacted you and received your positive response. However, I have just learned from them that you ultimately decided not to lift the region restrictions for the keys and refunded them while letting them keep the keys. So, I am submitting this request to inquire whether I can enjoy the same benefit and get a refund as well. I love Total War games, I enjoy your service, and I will truly appreciate your kind assistance on this issue. Best regards, (您的大名)" 由於我不確定 Humble 會不會對所有台灣客戶採行「退款送序號」的政策 所以上面這封信是提供給想保留序號的版友採用 如果不在意序號,無論如何都要取得退款 可以在第二段改用更強硬的措辭 例如把「to inquire whether I can enjoy the same benefit and get a refund as well」改成「I want to ask for a refund」 至於下面的 Request Type 欄,則可自由選擇「Bundles/Games」或「Refund」(只想要退 款就選這個吧) 都填好後就可以送出了 後面似乎還有一些資料要填,但我的 Request 是將近一個月前提的 所以我也忘記有哪些資料了 只要記得填入 Transaction ID 就好 以上是我草擬的範本,如果寫得不好還請包涵 也歡迎其他版友批評指教