We’ve heard reports of new Samsung Galaxy S5 owners encountering a pretty
serious bug camera bug on their devices. Different from the Android 4.2.2 bug
we told you guys about a few weeks ago, some Galaxy S5 users are receiving a
“camera failed” popup upon opening the camera app, rendering the 16MP
shooter completely inoperable.
According to reports, not even reboots or factory resets were able to remedy
the issue. Once thought to be a bug exclusive to Verizon variants of the GS5,
reports from users on other carriers began surfacing in various online
forums. Thankfully, Samsung has finally come forward and acknowledging the
issue. A company spokesperson told The Verge, “We have learned that a limited number of Galaxy S5 devices may have an
issue that causes ‘Camera Failure’ pop-up error message.”
Galaxy S5 owners experiencing the camera bug are being asked to return their
devices to the carrier store where it was originally purchased for a hardware
swap, or they can contact Samsung support at 1-888-987-4357 for an exchange.
A pretty major issue for any Android device, we’re wondering if any of our
readers have encountered this nasty bug on their Galaxy S5?